Safety Tips
Machine Market connects buyers and sellers directly. While we work to keep the platform safe, it's important to take sensible precautions when transacting. Here are our recommendations.
Meet in a safe, public location
When inspecting equipment, choose a well-lit public area or a reputable dealership yard. If meeting at a private property, let someone know where you're going and bring a mate along.
Inspect before you pay
Always inspect machinery in person before committing to a purchase. Check serial numbers, service history, and hour meters. If something feels off, walk away — there's always another listing.
Use secure payment methods
Avoid cash for high-value transactions. Bank transfers, bank cheques, or escrow services provide a paper trail. Never send money via gift cards, cryptocurrency, or wire transfer to someone you haven't met.
Verify the seller's identity
Ask for photo ID and proof of ownership. For registered machinery, confirm the seller's name matches the registration documents. Check for encumbrances using the PPSR (Personal Property Securities Register).
Be cautious of deals that seem too good
If a price is significantly below market value, ask why. Scammers often use urgency ("must sell today") and unusually low prices to pressure buyers into quick decisions.
Keep communication on-platform
Machine Market's messaging system keeps a record of your conversations. Be wary of sellers who immediately ask you to move to email, WhatsApp, or phone — it makes disputes harder to resolve.
Check hire agreements carefully
When hiring equipment, agree on the daily rate, deposit, insurance responsibilities, and return condition in writing before the hire period begins. Take dated photos of the equipment at handover.
Report a concern
If you encounter suspicious activity or believe you've been scammed, contact us immediately at support@machinemarket.com.au and report the matter to your local police and Scamwatch.